Hassle-free returns for your peace of mind
At Ganpura, we want you to be completely satisfied with your purchase. If you’re not happy, we offer a straightforward return process for eligible products within 7 days of delivery.
To be eligible, products must be unused, in original packaging, and in the same condition as received. Certain items (e.g., personalized products) are non-returnable.
Ensure the product is unused, in original packaging, and within 7 days of delivery. Refer to our non-returnable items list.
Reach out to our team via email (support@ganpura.in) or phone (+91 8510930347) with your order details and reason for return.
Securely pack the product with all original accessories and packaging. Include the original invoice.
We’ll provide a return address or arrange a pickup (if applicable). Shipping costs for returns are covered by us for defective products.
Once we receive and inspect the product, we’ll process your refund within 5-7 business days to your original payment method.
Refunds exclude shipping charges for non-defective returns. For questions, contact our support team at support@ganpura.in or +91 8510930347 (9 AM - 9 PM).